Wednesday, December 30, 2009

Lil of This...Lil of That

It's been a while since I have posted any amusing stories from my place of work, so I figured I would jot down some things that have happened to me recently at work.

{And trust me, you can't make this stuff up. I chat with Hubby over MSN while we are working and he hears these stories all.day.long}

~ One of my claimants** called me a heffer and asked to speak to my supervisor

~ One of my claimants name was "Dorothy Fharter".....even worse...my insured who hit her was named Eura Hogg.

~The statement above gets worse even more. Eura Hogg has a sibling who also has insurance with us. Their name????? Eura Hogg, Jr. {or, Eura Hogg II}

~ One of my claimants** the other day asked me if I could fax him his check for repairs. Not lying...not one bit. He asked me to fax his check to him.

~ The above statement, once again, gets worse. I said to him, "No Sir, I can't fax the check to you..and I can't send it to you via your iPhone because there isn't an App for That". {I'm not sure he understood the wit}

~ One of my insured's had their claim denied because the person driving their vehicle at the time of the accident was excluded from the policy {read- NOT ALLOWED TO DRIVE THE CAR}. My insured stated "Well if dazz whatchu gunna dooze, then I wonts my moneys back. I wants a refund." (yes because that's how insurance works. when something gets denied, you get a refund)

~ I worked a claim today where one of my insured's name was: "Christmas Eve Morgan". I kid you not. And would you guess her birthday?? 12-24-84. I wonder how long it took her parents to come up with her name.

~ Worked a claim where my insured** had their window busted out in their car and something stolen from inside their vehicle. In auto insurance, the damage to your vehicle would be covered and anything permanently installed in the vehicle {radios, tv's etc} would be covered. Anything stolen from the vehicle which is not installed would be covered by your homeowners insurance- if you filed with them. Anyway, I was discussing with my insured the damage, and if she knew who might have done this, and she stated to me "Well, izz someone who huuungry, cuz allz they stole was a box of pop-tarts...das it, dawg. Izz all over a box of cherry pop tarts." {I went ahead and decided to pry a little further and asked if it was a box of 6 pop tarts or 12....it was a big box, fyi} HA!

**The demographics that my company sells to are..hmmm...different. We sell minimum limits insurance...meaning it's the cheapest insurance you can carry and still meet the state requirements...So I will leave that tidbit of information with ya, so you can better understand why/how I seem to handle claims with the people listed above

8 talker(s):

Shannon said...

I absolutely love this. It has to be more interesting there than at Meritage!

Kaden & Merridy's Mummy said...

Amazing. This made me giggle so much Amy xox Cally

Brittany said...

That is too funny! Never a duel moment, huh?!? Happy New Year :)

Gram said...

did you know long ago a texas governor had a daughter named "Ima Hogg" (or was it Pig?) wonder if they are related?

Christy said...

Oh my goodness - so funny!!

Your blog is adorable!!! :)

Happy 2010!!

Jessica said...

People are nuts, I'm glad you deal with them and not me haha.

Gram said...

Ima Hogg (July 10, 1882 – August 19, 1975), known as "The First Lady of Texas",[1] was an American philanthropist, patron and collector of the arts, and one of the most respected women in Texas during the 20th century

Anonymous said...

Love It.